Privacy Policy
Effective Date: October 10, 2025
Skin Terra Med Spa Inc.
Toronto, Ontario
At Skin Terra Med Spa, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, and safeguard information when you interact with us online or in person at our clinic.
By visiting our website, social pages, or receiving our services, you agree to the practices described here.
1. Information We Collect
We collect personal information directly from you when you:
Book or inquire about services (name, phone number, email)
Complete consultation or consent forms (medical/skin history, allergies, treatment preferences)
Make a payment (billing and transaction information)
Subscribe to marketing updates (email address)
Visit our website (IP address, browser type, cookies, and analytics data)
We collect only the information necessary to deliver quality service and ensure safety during treatments.
2. How We Use Your Information
We use personal information to:
Schedule and manage appointments
Provide treatments safely and effectively
Process payments and issue receipts
Communicate confirmations, reminders, and updates
Send marketing messages (only if you’ve consented)
Improve our website, services, and client experience
We do not sell, rent, or trade your information to anyone.
3. Disclosure to Third Parties
We may share limited information with trusted service providers who help us operate, such as:
Online booking systems
Payment processors (e.g., Square, Stripe)
Marketing or email providers (for opt-in updates)
These third parties are required to protect your data and use it only for legitimate business functions.
We may also disclose information if required by law or to protect our legal rights.
4. Cookies and Analytics
Our website uses cookies and similar tools to enhance performance and understand visitor behaviour.
Cookies do not access personal files or identify you individually.
You can disable cookies in your browser settings at any time.
5. Security and Data Protection
We implement reasonable safeguards—administrative, physical, and electronic—to protect personal and health information.
Only authorized staff and practitioners have access to client records.
Skin Terra complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and the Personal Health Information Protection Act (PHIPA) of Ontario.
6. Retention of Personal Information
We retain your data only as long as necessary to fulfill the purposes described or as required by law.
When no longer needed, records are securely deleted or anonymized.
7. Your Rights
You have the right to:
Access or correct your personal information
Withdraw consent for communications or marketing
Request deletion of your data (subject to legal requirements)
Ask questions about how your data is handled
To exercise these rights, please contact us using the information below.
8. Changes to This Policy
We may update this policy periodically.
The most recent version will always be posted on our website, with the updated “Effective Date.”
9. Contact Us
Skin Terra Med Spa Inc.
📍 Suite 29, The Suite House, 20 Leslie Street, Toronto, ON
📞 647-909-6376